History/Milestones

1994

• Created by the University of Arkansas Medical Sciences (UAMS) to offer managed health care services to residents of Arkansas.
• Begins operations in November, serving 10,000 members of UAMS.

1995

• Adds remainder of University's membership along with members from the state employee benefit plan.
• Total membership grows to 40,000.

1996

• QCA Health Plan, Inc., a for-profit affiliate, formed to provide managed care programs to employers in the state.
• Products include HMO, Dual Choice Point of Service and Triple Option Point of Service.

1998 - 2000

• Invests in more cost-effective business practices, workflow redesign and new risk management protocol.

2001

• Sees return on investment in new technologies and operations.

2002

• Reports total revenue of $92.6 million and a net income of $2 million on a statutory basis while still offering competitive rate plans for members.

2003

• Offers first consumer directed health plans to members.

2004

• Develops CAP (Chamber Allience Program) with North Little Rock Chamber of Commerce to provide small and medium size businesses with quality health insurance options.

2005

• Offers high-deductible health plans to complement health savings account functions.
• Expands network in Northwest Arkansas.
• Launches new Web site.